2 Reviews Found
Average Rating: 4.9 / 5 *
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              Customer Reviews

              Steve Barry Buick Customer Reviews

              At Steve Barry Buick, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick reviews to see what our customers are saying about us.
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              Posted 26 days ago

              Confirmed Service Customer Confirmed Service Customer

              My car was not passing ohio echeck due to...

              My car was not passing Ohio echeck due to an error 'system cannot communicate with OBDS.' There was check engine light, only this error. The service department sorted this problem out and I was able to pass the Echeck. I saw Honesty and no pressing for unnecessary service, and work done correctly the first time!! Thanks!

              Rocky River, OH

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              Posted 184 days ago

              Confirmed Service Customer Confirmed Service Customer

              I am very disappointed in your service. ...

              I am very disappointed in your service. My Pontiac G6 was under recall for power steering issue and your service manager (the younger of the two) was not interested in researching my recall and suggested I get $525 worth of repairs to the steering that may or may not repair the issue. So I decided to take the car to Pat O'Brien and got the recall fixed for free. They took the time to find the recall within the extended recall and were very friendly and accommodating. Your guy charged me $60 for the analysis which I thought was lame too. Also, had two lower control arm issue that needed fixed and I gave that business ($1100) and future business to Pat O'Brien. If you really interested in my thoughts call me at ************ and I suggest you consider refunding my $60.

              Lakewood, OH

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